Q. Where can I buy a We-Vibe?
A. The We-Vibe is available world wide through a variety of high quality Distributors, Wholesalers and Retailers in bricks & mortar stores, online stores and through in-home adult toy party organizations in both main stream and adult oriented markets.
Please see our
Retail Partners page for a store near you.
Please see our
Distribution Partners page for wholesale inquiries.
Q. Beginners Tip of the Day!
A.
"Use O'my gel with the woman on top and practice controlling the pressure to produce "Harmonic Throbbing" - you will know what harmonic throbbing is when it happens. :O Technically the motors are going in and out of phase and set up standing waves that continually morph into the surrounding mass at varying rates and so the harmonic shift has a gallop and its pace is a function of pressure applied to the We-Vibe and the wandering speed of the ever interacting motors driven by slowly discharging batteries. In other words the humans can influence the way the motors go in and out of harmony with each other and this is a good thing !
Q. How did the name "We-Vibe" originate?
A.
We have been through hundred of names starting in 2001, and as the product evolved through "user" group trials and through several packaging scheme trials, the best name slowly evolved to be "We-Vibe". In English the term "we vibe" means we groove in the forest together sort of thing, a peaceful satisfaction of enjoying time with another human. "Wee" means small, "We" is more than one and "Vibe, well it's a vibrator. Although the We-Vibe is great single, as a couples toy, its brings new meaning to the term "We-Vibe" together.
For Her, With Him, Within :)
Q. Can the We-Vibe be left on charge indefinitely?
A.
The We-Vibe charges at about 23ma, which is 60% below the standard 10% trickle charge limit. Any over charging, by definition, can not be a perfect charging condition.... but the manufacturer expects to get from 500 to 1000 cycles from the battery with more than 60% of original capacity. This means the battery could easily run the motors for more than a thousand hours. It has a huge capacity ( 450 to 500 mAh ) to run the motors for more than an hour, even if the batteries are somewhat abused, an hour is plenty from a "normal usage" point of view. The motors are custom made with gold contacts for long life but they are very high power for their size and are stressed accordingly. The motors draw about 1/3 of an amp, it's the highest power we could possibly pack in there at such low RPM of 3k and 5k. Weekly use would give the We-Vibe a theoretical life of about 4 years. The battery will last a little longer if unplugged after a 3 day minimum charge, based on our reliability tests we expect the motors will fail before the battery does. One of our prime objectives is to design reliable toys, they also have to look good and perform technically and fit anatomically. We plan on creating an entire product line of space age sex toys, unlike anything the world has seen before, but years from now, we also want SIC's reputation to be based on quality. We want people to tell their friends. "If you want a toy that will last a long time, you should get a SIC toy"
Q. Why don't you sell the We-Vibe directly from the manufacturer?
A.
Our focus is on designing and manufacturing the worlds best sex toys. We support our sales channels to the best of our ability in order to make the We-Vibe available to the world, through a network of reputable outlets.
Q. Do I have to have cookies enabled to properly view the We-Vibe web site?
A. Yes, our web site require cookies to be enabled, to operate properly.
Please see our
Privacy Policy page.
Q. Why does the We-Vibe cost more, compared to some other toys?
A. The We-Vibe is manufactured with 100% medical grade silicone, using a process that, to the best of our knowledge is not used by any other sextoy manufacturer. We hand-cast each device at room temperature using a proprietary process that took years to develop. The result is a beautiful sex-toy that has all of it's components encased in silicone with an extremely smooth finish and no seams. This high quality toy built to last and perform years. The We-Vibe is expensive to develop and manufacture.
Please see our
Evolution and Design page.
Q. How do I inquire about selling the We-Vibe?
A. Please contact us by e-mail or phone which are on our
Contact Us page.
Q. What is the suggested Retail price of the We-Vibe?
A. The MSRP is $129.95 USD before taxes or the equivalant in an another international currency.
For Example: Europe the MSRP is 99 Euro's, which is the cost after the value added VAT.
Q. Who distributes the We-Vibe?
Q. What do I do if I receive a defective product?
A. Products with manufacturing defects must be reported to We-Vibe within 90 days from purchase date. All
returns require a return authorization number, which you can obtain by contacting Standard Innovation Corporation. Please see our
Warranty page.
Q. What do I do if merchandise is
damaged during shipping?
A.
All merchandise leaves our warehouse in perfect condition. All concealed shipping damages must be reported to the shipper or Standard Innovation Corporation immediately.
Please see our
Contact Us page. If you receive a shipment with exterior damage, has been opened or re-taped, you must file a claim at the TIME OF DELIVERY WITH THE DRIVER. Please
make sure the driver notes the problem in his delivery record.
Save the original cartons and packing material for inspection by the carrier. Contact us immediately. We will follow up on the claim and will take care of you.
Please see our
Warranty page.
Q. Do you sell addresses and information
lists?
A. All customer information is completely confidential. We never sell, distribute, rent, loan, trade, or otherwise disclose
information to anyone for any reason, including e-mail addresses. Our employees are kept up-to-date on our professional security and privacy practices. Please see our
Privacy Policy page.
Q. Who manufactures the We-Vibe?
A. Standard Innovation Corporation is a research and product development based firm that designs and manufactures space age sex toys and liceses our patents and intillectual property worldwide. We are based in Ottawa Canada. We are a woman friendly and ethics based company. We make every effort to be a good corporate citizen by producing only green health and environmantaly friendly products that do not contain any harmfull chemicals like lead or phthalates.
Q. What is your return policy?
A. Our policy is to keep our customers happy and satisfied with their purchases. We have made every attempt to make a reliable and
high quality product through years of research and development. We will accept returns for all defective items within 90 days with proof of purchase and will send you a replacement unit.
Please see our
Warranty page.
Q. Could I or my partner receive
an electric shock while using the We-Vibe?
A. The We-Vibe cannot hurt you as long as it is not plugged in. Never use it when it
is charging and always keep the charger away from water.
Q. I am having difficulty turning it on. When I press down
on the dimple, nothing happens.
A. To turn the We-Vibe on, the motion is a side to side movement, it has a slide switch inside the
silicone, not a push button.
Q. What is the life expectancy of this product?
A.
The We-Vibe is designed to be a long lasting toy with gold plated motor contacts, custom designed high power vibrator and a high quality rechargeable battery with no
memory and it cannot be over charged.
Q. Do I need to replace the batteries if I have a charger?
A. No, unlike a digital camera that requires a disposable battery and also comes with a charger for its re-chargeable batteries; the We-Vibe
requires no disposable battery.
Q. Does it matter which end of the We-Vibe is inserted?
A. You can use your imagination when it comes to using a We-Vibe, but generally the small end is the internal G-Spot massager. The larger clitoral vibrator arm,
that contains the switch, should be on the outside of the body.
Q. Can I boil my We-Vibe?
A. No, the We-Vibe should not be subjected to temperatures that exceed body temperature or the average hot tub temperature to avoid battery or motor damage.
To disinfect we recommend soap and water before and after every use. Rubbing alcohol or a 10% bleach solution can be used to clean if desired.
Q. Can I clean the We-Vibe by running it through the washing machine or dishwasher?
A. No, this is not recommended. The washing
machine will definitely cause physical damage to the We-Vibe and possibly your laundry machine as well. It may be safely washed in the dishwasher only if the dishwasher setting
is on cold water cycle.
Q. Can it be lubricated with food products? Chocolate sauce, whipping cream, alcohol, etc...
A. Yes. Your We-Vibe is encased with 100% medical grade silicone. This silicone has no taste or smell and is non-porous. Almost anything, except some silicone
lubes, will just wash off with soap and water, so have fun.